Ellis Production

FREQUENTLY ASKED QUESTIONS

What's a Video scrapbook / slideshow?

A video scrapbook starts with your favorite photographs, and home movies, adds our professional quality transitions, custom animation, and sets it all to your favorite music. We digitize your materials, and record the finished product onto a DVD.

Can I still use your service, even if I don't live in Ohio?

Yes. Shipping and e-mail allows us to serve clients everywhere. We'll ship your video scrapbook directly to you in plenty of time for your special day!

How do I order?

E-mail us, or call and we'll discuss the detailed design of your scrapbook from beginning to end. This individual attention results in a custom video slideshow that reflects your personality. We want to make sure the creation and design process is enjoyable and easy to understand.

I've emailed my order. What happens next?

We'll contact you by phone or email to discuss the detailed design of your scrapbook from beginning to end. This individual attention results in a custom video scrapbook that reflects your personality. We strive to make the creation and design process as enjoyable and easy-to-understand as possible.

How do I send my pictures?

1. You can scan and save your photographs (.JPG or .GIF formats) onto a CD and mail it to us along with your video files. Or, if you have hi-speed internet, you can send them by e-mail. This may be more convenient for you and can speed up the design process of your video scrapbook. We offer 20% off if we don’t have to scan your images.

2. You may also send us your photos, cds, and videos by postal mail and let us scan them for you using our professional-quality equipment. Materials sent by postal mail will be returned with the finished video scrapbook. Please call or e-mail us for packaging and shipping instructions.

How can I pay for my video slideshow?

We accept personal checks, cashier's checks, money orders ,and cash. After we receive your order, we will talk you to about payment arrangements. It's easy and safe!

How long will it take to complete my project?

Once everything has been received, typical production time is approximately 2 weeks. For information about "rush" orders, see the next question!

I need to place a rush-order. Is this possible?

Yes. Since each situation is different, please call us immediately at (937)446-2624 if you're considering placing a rush order!

Can I use copy-written music?

In order for us to use copy-written music in your Video scrapbook / slide show, you must own the original CD (not CD-R's) or we can purchase the music for you for $1.00 per song.

Can I get Copies of the digital photos?

Yes! For just $20, we will send you a CD with your color-corrected photographs! Take this CD to any photo lab and have reprints made in any size. These photos can be viewed, edited, and printed on your home computer. Each Photo CD comes with a personalized label including your name, photograph, and date of the occasion.

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